frequently asked questions

have any questions? view some of our topics below

where are you located?

  • Clarksburg, MD

    • NOT - Clarksville (lol)!

what items do you offer?

at this time, the items on the menu are:

  • cakes (fondant & buttercream)

  • number/alphabet cakes

  • cupcakes

  • floral cupcake bouquets

  • cakesicles

a little bit of information on cakes:

please note that not ALL cakes are ever going to be alike. we do not replicate cakes, no exceptions - but instead we will use any pictures you send for inspiration, and add our own touch.

how far in advance can an order be placed?

please note that on average we book about a month in advance. every once in a while we may be able to squeeze in an order.

freestyled orders:

can’t make up your mind? that’s ok! when it comes to freestyled cakes, please make sure to be very specific when describing the details as to what you want to see, and what you do not want to see. please do bear in mind that this is for customers who prefer the element of surprise or are unable to make up their minds, it happens! there will be no refund allowed even for those who do not like the final outcome of the cake. 

cost? minimum?

all cakes are based on servings, decor, and add ons. please fill out the ORDER FORM to receive a quote for your order!

pickups from The Silva Whisk:

should you choose to pick up your cake and/or other items, to transport it yourself, we are not liable or responsible for the cake and/or items have left the premises. Please make sure to prepare your vehicle so that it is clean and free of items that could roll or slide onto the item(s).  We are not responsible for any damage occurring to the item(s) during transport, set-up or any time thereafter.

deposit & payments?

upon confirming an order, you will then receive an invoice of the breakdown. FULL payments must be made within 72 hours of the event, including the delivery fee, if requested.

last minute orders (within 72 hours from pickup date) are FINAL when placed & cannot be changed.

cancellations?

  • cancellations made 30 days or more prior to the event will receive a full refund of any kind of payments made.

  • cancellations made within 2 weeks prior to the event will receive 50% of payments made.

  • cancellations made within 72 hours of the event will not receive a refund of any payments made.

gluten free or vegan?

at this time, we only offer vegan products!

fondant or buttercream?

totally up to you! but fondant cakes will be priced higher, including any buttercream cakes or cupcakes with fondant decor.